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What to know

Use the original source, definition or dated change record rather than treating the page title as proof by itself.

Content updates

Last site-wide content update
2026-08-21

Pages are updated when guidance, evidence or the enquiry process changes. Material corrections should identify the affected page and supporting source.

For this situation

What matters in this situation

Main concern to resolve

Choose the right care setting and next step.

Information that changes the plan

Use observable or confirmed details about the affected page, change, reason, supporting source, date and correction owner, date the worksheet and name the person responsible for the next action.

Question to ask

Which fields can be completed from observation or confirmed information, and who owns the next action?

Decision checklist

Questions to answer now

  1. What question is this reference meant to answer?
  2. Which definition, source or change record supports the point?
  3. What limitation or unresolved question still needs direct verification?

Before contacting

What to prepare

  • Name the affected page and describe the change in plain language.
  • Record why the change was made and which source supports it.
  • Use the real change date and identify the person responsible for follow-through.
  • Keep corrections separate from unverified review or publication claims.

Home-visit enquiry

Tell us what is happening and where the patient is

Start with the area and main concern. Add the other details only when they are useful.

Add visit and access details (optional)

Keep IC numbers, full medical records, medication lists, payment details and dental photographs out of the first message.

Your WhatsApp message

Add the area and main concern to prepare the message.

Before booking: Confirm who will attend, their current registration details, the expected visit scope, fees, follow-up and any clinic or hospital referral plan.

Tick the consent box before sending the enquiry.Send enquiry on WhatsApp

When another setting is safer

What this tool cannot decide

  • This reference supports understanding and documentation; it does not confirm an individual diagnosis, treatment plan, provider availability or completed clinical review.

FAQ

Common questions

What should I prepare before asking about the content update and correction log?

Complete only confirmed fields about the affected page, change, reason, supporting source, date and correction owner, add the date and assign one person to review the result and take the next action.

When might the content update and correction log need a clinic or hospital instead?

When it comes to the affected page, change, reason, supporting source, date and correction owner, a worksheet cannot make a diagnosis; take the observations to an appropriate dental or medical assessment. The dental provider should explain the reason and the safest next destination.

What is the content update and correction log for?

It helps a reader inspect the affected page, change, reason, supporting source, date and correction owner rather than relying on an unsupported statement.

Sources

Each source is shown with the part of this guide it supports.

Content updated: 2026-08-21.

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